What is a potential consequence of ignoring evidence in claims handling?

Ignoring evidence in claims handling can lead to compromised decision-making and integrity. When adjusters fail to consider all available evidence, they may overlook vital information that could impact the outcome of the claim. This could result in unjust or biased decisions, potentially harming the interests of the injured worker or the employer. Furthermore, a lack of thorough investigation can damage the credibility of the claims process and lead to legal challenges, increased disputes, and diminished trust among stakeholders. The integrity of the claims handling process relies on a comprehensive review of evidence to ensure fair and equitable resolutions for all parties involved.