What is considered an unethical practice for adjusters?

Favoring the employer's interests exclusively is considered an unethical practice for adjusters because it undermines the primary purpose of the workers' compensation system, which is to provide fair support and compensation to injured employees. Adjusters are expected to maintain a balanced approach, ensuring that both the rights of the injured worker and the interests of the employer are taken into account. When adjusters prioritize the employer's needs over the legitimate rights and well-being of the employee, it creates a conflict of interest and can lead to unfair treatment of injured workers, potentially denying them the benefits they are entitled to receive. This behavior not only harms the injured worker but also erodes the trust that is crucial in the workers' compensation process. Adjusters must act impartially and ethically, advocating for fair outcomes that recognize the rights of both parties involved.