What is the term for the mediation or arbitration process through the Workers' Compensation Commission?

The mediation or arbitration process through the Workers' Compensation Commission is termed the dispute resolution process. This term accurately reflects the mechanisms in place for resolving disagreements between injured workers and employers, or their insurance carriers, regarding workers' compensation claims.

The dispute resolution process is essential as it provides a structured framework for parties to resolve their issues outside of court. This includes mediation, where a neutral third party assists in negotiating a settlement, and arbitration, which is a more formal process where an arbitrator makes a binding decision based on the evidence and arguments presented by both sides.

Other terms listed do not convey the specific function of mediation or arbitration as effectively. The case review process typically refers to an assessment or review of a worker's claim or medical records without the active participation of both parties in mediation or arbitration. Claims processing procedure pertains to the administrative steps taken to manage a workers' compensation claim from submission to decision but does not specifically address dispute resolution. The appeals process refers to the actions taken to challenge a decision already made by the Workers' Compensation Commission, rather than the initial mediation or arbitration aimed at resolving disputes.