What should adjusters do to maintain integrity in their role?

To maintain integrity in their role, adjusters should provide balanced support for both employers and employees. This approach ensures that all parties involved in a workers' compensation claim are treated fairly and equitably. By being impartial, adjusters can fulfill their duties in a manner that upholds justice and adheres to the ethical standards of the industry. This balanced support is crucial in fostering trust among all stakeholders, which is essential in the often sensitive environment of workers' compensation claims.

The role of an adjuster is not just to side with one party but to gather facts, assess claims accurately, and make decisions based on the information available, which helps in promoting a fair resolution. This practice protects the integrity of the workers' compensation system as a whole by preventing bias and ensuring that the rights of both employees and employers are respected.