What should adjusters focus on during continuing education to avoid issues in claims handling?

Adjusters should prioritize understanding state-specific laws and regulations during their continuing education. This focus is essential because workers' compensation laws can vary significantly from one state to another, and being well-informed about Connecticut's specific legal requirements, procedures, and policies is crucial for effective claims handling.

Comprehending these regulations helps adjusters ensure compliance with state laws, which can mitigate the risk of legal complications and enhance the overall efficiency of the claims process. Changes in legislation, court rulings, or administrative guidelines can impact claims management, so staying updated through continuing education empowers adjusters to apply current practices and avoid mistakes that could lead to claim denials or disputes.

By concentrating on this area, adjusters can better advocate for both the insurer and the claimant, fostering a fair and effective resolution to claims. This understanding of state-specific nuances ultimately leads to improved outcomes for all parties involved, reinforcing the integrity of the workers' compensation system in Connecticut.